Payment and Discounts

Payment Discount Program

Daily Planet Health Services’ mission is to provide accessible, comprehensive, and integrated quality health services to anyone regardless of their housing, financial, or insurance status.

Payment discounts on a sliding fee scale (available here in English and Spanish) are available for those who qualify. Discounts are based on family income and the Federal Poverty Guidelines (FPG).

Discounts also apply to insurance co-pays and co-insurance.

Proof of income is required within 30 days of registration to determine if you are eligible for discounts.

If proof of income is not provided within 30 days, you will be charged for the full cost of services.

To qualify for this assistance, please bring:

  • Photo identification (if available)
  • Insurance card
  • Proof of income or statement of no income (example: Notice of Action Food Stamps)
  • Your most recent tax return, W-2, or a social services determination letter
  • Homeless agency referral, if applicable


Payment is expected at the time of service. If no payment is made, you may be rescheduled (not seen that day). Unpaid service fees will be billed to your account.

At the time documentation is provided, discounts will be applied to previous visits.

Please notify Daily Planet Health Services of any change in income, housing, or family status.

DPHS accepts cash, Mastercard, Visa, American Express, and Discover. We cannot accept a check under $25.


Registration and Renewals

New patients and patients returning after one year or more must first go through Daily Planet Health Services’ Central Registration before receiving services.


Good Faith Estimate

You have the right to receive a “Good Faith Estimate” explaining how much your medical and mental health care will cost. 

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services. 

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services. 

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service. 

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate. 

For questions or more information about your right to a Good Faith Estimate, visit